15K Limited t/a Priya Properties Privacy Notice
The following information constitutes our privacy notice. In this document, “we”, “our”, or “us” refer to 15K Limited t/a Priya Properties.
Our registered office is at 78 Hinckley Road, Leicester LE3 0RD.
You can contact our Data Protection Officer by email about privacy at [email protected].
Summary
Types of personal data we collect
- Contact details
- Correspondence
- Financial details and formal identification
How we handle personal data
- We only process your data in the way you would reasonably expect us to.
- We use your date to provide our services to you, respond to your enquiries, manage our relationship with you, and meet our legal obligations.
- We keep the information we hold about you to a minimum.
- Some data you give us may be kept indefinitely.
- So as long as we don’t need your data to meet regulatory requirements, you have a right to be forgotten upon request.
Data sharing
- Your personal data is not given to advertisers.
- Your personal data is never sold.
- Data is given to law enforcement only when legal process is followed.
- Affiliates, subsidiaries, and contractors are bound by the same privacy practices.
Justification for processing your data
| Types of personal data | How and why we process that data | Legal basis |
| Name Telephone Email address Postal address Records and contents of any email, written or telephone communications |
How You may provide information about yourself by completing paper or digital forms; You may initiate dialogue with us by telephone, email or otherwise; When you call our office, we may collect Calling Line Identification or ask you for a telephone number to call back on. Why |
Contracted services, Our legitimate interests |
| Passport, identity card, or driving licence Utility bill Financial details including your financial history |
How We may ask you to provide additional information that we use to help meet regulatory requirements; We may ask to take copies of your ID documents and provide proof of address. Why |
Our legitimate interests, Our legal obligations |
| CV and employment history | How You may choose to send us your CV Why |
Our legitimate interests |
Sharing and disclosure of your data
We may pass your personal data to third parties who are service providers, agents, and subcontractors to us for the purposes of running our office IT systems, processing payments, and providing services to you on our behalf. We only disclose the specific data that is necessary for the third party to deliver the service, and we require them to keep your information secure and not to use it for their own purposes.
We may share data to authorities where disclosure is required by any UK or EU law or regulation, where we suspect a criminal offence may have been committed, to protect our rights, property, or the safety of others.
Credit reference agencies
We may share information with credit reference agencies and they may give us information about you.
The data we exchange can include:
- Name, address, date of birth
- Application form details
- Financial situation and history
- Public Information
We will use this information to:
- Assess if you can afford the property
- Make sure what you have told us is the truth
- Help detect and prevent fraud
- Track and recover debts
On a joint tenancy, credit reference agencies may link your data to other joint tenants. You can ask credit reference agencies to break the link but you normally have to prove you no longer have a financial link with them.
Protecting your data
The data that we collect from you may be stored at, a destination in the UK or European Economic Area (EEA). We will not transfer your personal data outside these jurisdictions without your consent.
We may transfer personal data to recipients or service providers located outside the UK and/or European Economic Area (EEA).
Where such transfers take place, we ensure appropriate safeguards are in place to protect personal data in accordance with applicable data protection laws. These safeguards may include the use of approved standard contractual clauses, international data transfer agreements, or transfers to countries that have been recognised as providing an adequate level of data protection.
We will take all steps necessary to ensure that your data is treated securely and in accordance with this privacy notice. We have implemented generally accepted standards of technology and operational security to protect personal data from loss, misuse, or unauthorised alteration or destruction.
Please note however that where you are transmitting information to us over email it can never be guaranteed to be 100% secure.
We will notify you promptly if we become aware of any breach of your personal data which might expose you to serious risk.
How long do we store your data for?
We will hold your personal data on our systems for as long as you are actively engaging with us as a client, prospective client, employee, or associate, and for as long afterwards as is necessary to comply with our legal obligations.
You may request an inventory of data we hold on you, and you may request for it to be removed so long as we are not legally obliged to keep it.
We securely destroy all personal and financial data once it has expired.
- Paper records are shredded.
- When digital records are erased, an offline archive may continue to exist within our data backup library. It is our notice not to restore that expired data.
Your rights
Right of access – You have the right to request a copy of the personal data we hold about you and information about how it is used.
Right to rectification – You have the right to request that inaccurate or incomplete personal data is corrected.
Right to restrict processing – You have the right to request that we limit how we use your personal data in certain circumstances.
Right to data portability – You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that we transfer it to another organisation where technically feasible. Readable format, and to request that we transfer it to another organisation where technically feasible.
Right to object – You have the right to object to the processing of your personal data where we rely on legitimate interests or where data is used for direct marketing.
Right to lodge complaint with ICO – You have the right to complain to the UK Information Commissioner’s Office (ICO) or another relevant data protection authority if you are dissatisfied with how we manage your personal data.
We promise to uphold the rights provided to you as an individual under EU GDPR and the Data Protection Act 2018.
For more information about your rights please visit the UK ICO.
Credit Reference and Affordability Checks
To help us assess applications, prevent fraud, and meet our legal and regulatory obligations, we may obtain information about you from credit reference agencies (CRAs).
We obtain this information via Creditsafe, which uses its data partner TransUnion to supply consumer credit and identity data.
- Creditsafe Business Solutions Limited is authorised and regulated by the Financial Conduct Authority
FCA Firm Reference Number: 742313 - TransUnion International UK Limited is authorised and regulated by the Financial Conduct Authority
FCA Firm Reference Number: 805757
The information we receive may include data relating to your identity, credit commitments, payment history, and public record information. This data is used solely for legitimate business purposes, including creditworthiness assessment, identity verification, and fraud prevention, in accordance with applicable data protection laws.
Further information about how Creditsafe and TransUnion process your personal data can be found in their respective privacy notices:
- Creditsafe Privacy / Transparency Notice:
Transparency Notice | Customers & Suppliers - TransUnion CRAIN (Credit Reference Agency Information Notice):
https://www.transunion.co.uk/legal/privacy-centre/pc-credit-reference - TransUnion Bureau Privacy Notice:
https://www.transunion.co.uk/legal/privacy-centre/pc-bureau
Non-Automated Decision Making and Profiling Making and Profiling Making and Profiling
We may use automated systems and tools to support certain business processes, such as risk assessment, fraud prevention, affordability checks, identity verification, or record management.
These tools may analyse personal data using predefined criteria or rules to generate indicators, scores, or recommendations. However, we do not make decisions that have a legal or similarly significant effect on individuals based solely on automated processing. Any such decisions are subject to meaningful human review.
The use of these tools may influence the speed or level of review applied to an application or request, but individuals will not be subject to automatic rejection or adverse decisions without human involvement.
Based on this if they DO use Automated Decision Making
Automated Decision Making and Profiling Making and Profiling Making and Profiling
In some circumstances, we may conduct automated decision making or profiling using personal data. This involves the use of automated systems to evaluate certain information about an individual, such as risk factors, affordability indicators, or fraud signals, based on predefined rules or algorithms. Making or profiling using personal data. This involves the use of automated systems to evaluate certain information about an individual, such as risk factors, affordability indicators, or fraud signals, based on predefined rules or algorithms. Making or profiling using personal data. This involves the use of automated systems to evaluate certain information about an individual, such as risk factors, affordability indicators, or fraud signals, based on predefined rules or algorithms.
Where automated decision making is used, it may result in decisions such as the approval, restriction, or rejection of an application or service. Making is used, it may result in decisions such as the approval, restriction, or rejection of an application or service. Making is used, it may result in decisions such as the approval, restriction, or rejection of an application or service.
Individuals have the right to request human intervention, to express their point of view, and to challenge decisions made solely by automated means. Further information about automated decision making and how to exercise these rights can be obtained by contacting us using the details provided in this Privacy Policy. Making and how to exercise these rights can be obtained by contacting us using the details provided in this Privacy Policymaking and how to exercise these rights can be obtained by contacting us using the details provided in this Privacy Policy
Email disclaimer
Important: This email is confidential and may be privileged; it is for use of the named recipient(s) only. If you have received it in error or has been misdirected, please notify us immediately; please do not use, distribute, copy, print or disclose its contents to any person or body, and the original and any copies are to be deleted from your computer systems. This email does not constitute a legally binding document. Internet e-mails are not necessarily secure. Priya Properties does not accept responsibility for changes made to this message after it was sent. Priya Properties may monitor e-mails for business and operational purposes. By replying to this message you give your consent to our monitoring of your email communications with us.
Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by Priya Properties in this regard and the recipient should carry out such virus and other checks as it considers appropriate.
Contacting us
You must ensure that any information you provide to us is correct and complete. You can ask us to rectify or update your information at any time, though we may ask for proof of identity.
Updated on 28th April 2026.